SOLUTIONS FOR
EACH PROJECT.

SD SOLUCIONES TIC

Ensuring the performance of your team to put into operation your projects is the most important thing. In ICT Advanced Solutions we will become your technological partner from the design of the project to the management of such project. You will have at your disposal a specialized team ranging from pre-sale engineering, post-sale, installation, operations, customer service and customer support, ensuring that our project is delivered on time functioning perfectly.

SERVICES
TELEPHONE SERVICE DESK
Service Desk is a set of technological and human resources aimed towards providing services with the possibility of managing and solving all the possible incidences in the most comprehensive manner along with the attention of requirements related to information and communication technologies.
TECHNICAL SUPPORT
  • 24/7 support for users in hardware and software applications through in-site support or remote support.
  • Maintenance, control and diagnostic of the current computer equipment and network.
  • Maintenance of structured wiring.
  • Performance indicators of your systems.
  • Training and knowledge transfer programs.
IT CONSULTING
We focus in recommending and supporting our clients regarding the use of the information technologies aimed towards the achievement their goals as well as supporting them in the estimation, management, implementation and administration of the life cycle of their solutions.
Call center
The call center is a phone call center, a system of management and administration that is performed through one only channel, the telephonic channel, whose main activity is the reception or emission or information, which is performed in a fast and concise manner with an exclusive attention between the user/citizen and the tele-operator.
IT EQUIPMENT PROVISION
We integrate products of the information technologies to our solutions and we add them to the technological platforms of our clients to improve the decision making.

TECHNOLOGY, EXPERTISE AND COMMITMENT

CONTACT US

Gain cybernetic peace for your company, let us be technological partners. Contact us!